Let's face it... Poor reviews happen. The good news is, poor reviews aren't exactly a bad things. According to our research, the three most complained about things online are:
Imagine a dental practice with over 100 positive reviews throughout the review platforms. If you were a patient seeing 100 positive reviews with no negatives, wouldn't you become skeptical of their legitimacy?
That being said, working with The Dental Outlet, we ensure the positive reviews far outweigh the poor reviews. We will implement systems into the office to grow the number of reviews we are currently receiving. Our unique approach will focus on the main review platforms that most patients view which are Facebook, Google, HealthGrades, and Yelp to name a few. It is illegal to incentivize patients for reviews so we make sure we follow all precautions and do things the correct way.